How to Order

BEFORE ORDERING

Your decision to purchase products from our store is very important. In order to help you make the best choices we included a number of tools to assist you throughout the entire process of purchasing from intention to purchasing products.

New Products

Our store frequently update the current offer in order to provide you the newest products on the market. Before ordering a product, you can first see the latest list of products included in our offer.

To view the latest products in our catalog, click the New Products button in INFORMATION section on the left side of the screen.

To view details on one of the products displayed, click Detailes button corresponding to that product.

Recentely viewed products

The list of your last visited products can be accessed by clicking on Recentely viewed products in INFORMATION section on the left side of the screen.

To view details on one of the products displayed, click Detailes button corresponding to that product.

Compare products

To make the best choice before ordering, you can use the facility of comparing similar products. This tool allows you to choose the best product according to your criteria.

In order to compare two or more products, you must click on the Compare button in the detailes page of the product to compare.

To compare the products:

  1. Navigate on the product details page
  2. Click on the Compare button.
    The selected product will be displayed in the Compare products list page
  3. Repeat steps 1-2 to add other products you want to compare to the compare products list
  4. Select Compare products list in INFORMATION section on the left side of the screen.

Note: To remove a product from the Comparare produse page click the Remove button next to the product.

To display products to compare click on the Compare products list page in INFORMATION section on the left side of the screen. This allows you to compare different features of the products, prices, etc.

Information regarding the available stock

Before place your order make sure you checkout the stock. If the products you want to order are available in stock, the delivery will take less time.

You can find information regarding the stock on the details product page.

Based on availability, possible stock states are:

  • in stock - the product is available in our suppliers stock
  • xxx in stock - xxx pcs of the product are available in our store

Wishlist

If you have not decided yet to order a product, but you want to purchase it in the future, you can add it in Wishlist. You can order any of the products placed in the Wishlist later, without wasting precious time to search them again.

Wishlist is always accessible in the main menu.

You can add a product in wishlist clicking on the Add to wishlist button available in details product page.

You can also remove a particular product from wishlist by marking in the Remove column the checkbox next to product and clicking on the Update wishlist button.

If you have decided to purchase an existing product to your wishlist, you can add it to the shopping cart by marking in the Add to cart column the checkbox onext to the product and clicking on the Add to cart button.

Additional information

If you need help in purchasing process please feel free to request additional information. You can contact us using contact information in Contact page.

If you have complaints, opinions or suggestions regarding our shop you can contact us using Complaints page.

 

PLACING ORDERS

Before placing an order you must be registered and logged into the shop through your user account. Registration and authentication can be made either on loggin into the shop or on checkout shopping cart stage. Lack of registration and authentication make it impossible to complete the purchase process.

To place an order you must follow next steps:

  1. In details product page enter the number of items to buy and click on the Add to cart button. By following the procedure described above you can also add a product from your wishlist into the shopping cart.
  2. Repeat step 1 to add all the product to buy in your shopping cart.
  3. Click on the Shopping cart in the main menu. The shopping cart page will be instantly displayed.
  4. Check and correct the content of your shopping cart. You can completely remove a product from the shopping cart or you can change the quantity you want to order for each product.
    • to remove a product from your shopping cart mark the checkbox next to the product and click on the Update shopping cart button.
    • to change the quantity edit in quantity field the number of the products you want to buy and click on the Update shopping cart button.
  5. Este indicat să verificaţi, în această etapă, conţinutul coşului de cumpărături, pentru a vă asigura că acesta conţine exact acele produse şi în exact acele cantităţi pe care doriţi să le cumpăraţi. Tot acum aveţi posibilitatea să folosiţi cardurile cadou sau cupoanele de reducere pe care le deţineţi. Introducând codul de validare al cardurilor cadou/cupoanelor de reducere, aveţi posibilitatea să vizualizaţi cât mai aveţi efectiv de plată pentru comanda respectivă. Cardurile cadou/cupoanele de reducere pot fi dezactivate în cazul în care vă răzgândiţi şi nu mai doriţi să le utilizaţi pentru comanda respectivă.
  6. In order to begin the checkout process click on the Checkout button.

To complete your order you must folow the next steps:

  1. Setting billing address. In Billing Address checkout section, you can select a billing address from your address book or enter a new one.
    Select your choice and click on the Continue button.
  2. Setting shipping address. In Shipping Address checkout section you can select a shipping address from your address book or enter a new one. Shipping address page will be displayed when you have purchased only shippable products. Downloadable products require only an email address.
    Select your choice and click on the Continue button.
  3. Setting shipping method. In Shipping Method checkout section, you can select a shipping method. Based on the destination you have already entered, only available shipping methods are displayed and only one of them can be selected. You can also get an estimated value of the cost of delivery. For more details go to the Shipping topic.
    Select your choice and click on the Continue button.
  4. Setting payment method. The Payment Method checkout section is displayed.
    If you have previously earned reward points this is the section where you can choose to pay, partially or fully, with reward points from your balance sheet by marking the checkbox.
    It is a must to select one of the available payment method displayed.
    Select your choice and click on the Continue button.
  5. If you selected to pay with your credit card, you will be directed to the authorised payment provider to enter the required information on your credit card. For more details go to the Payment topic.
  6. Order Confirmation. In Confirm Order checkout section you have all the information regarding your order. Check carefully and if you notice any incorrect information you can go back to previous steps, follow the sequence described above in reverse and correct improper information. When everything is OK complete the checkout process by clicking Confirm button. Your order is submitted and registered in orders automated management system.

In My accountmenu, in Orders page you can check the status of your order.